Privacy Policy

Last updated: April 2026

At Rebecca Hayes Coaching (“we”, “us”, “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit rebeccahayescoach.com.

1. Information We Collect

We may collect and process the following information:

• Personal details such as your name, email address, and phone number when you submit an enquiry or book a session
• Health or personal information you choose to share in relation to coaching services
• Technical data including IP address, browser type, and website usage (via cookies or analytics tools)

2. How We Use Your Information

Your information is used to:

• Respond to enquiries and provide coaching services
• Manage bookings and communicate with you
• Improve our website and user experience
• Comply with legal and professional obligations

We only use your information where we have a lawful basis to do so, including your consent or where it is necessary to provide our services.

3. Confidentiality

All client information shared during coaching sessions is treated with the highest level of confidentiality.

However, confidentiality may be limited where there is a legal or ethical obligation to disclose information, such as where there is a risk of harm to yourself or others.

4. Sharing Your Information

We do not sell or rent your personal data.

Your information may be shared with trusted third parties where necessary, such as:

• Booking or scheduling platforms
• Payment providers
• Website hosting or analytics services

All third parties are required to handle your data securely and in accordance with data protection laws.

5. International Clients

As services are offered to clients in the UK, UAE, and globally, your information may be processed across different jurisdictions.

We take appropriate steps to ensure your data remains protected and handled in line with applicable data protection standards.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

7. Data Retention

We retain your personal data only for as long as necessary to provide our services and meet legal, accounting, or regulatory requirements.

8. Your Rights

Under UK data protection laws, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

9. Cookies

This website may use cookies to improve your browsing experience and analyse website traffic.

You can control or disable cookies through your browser settings.

10. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Rebecca Hayes Coaching
Website: rebeccahayescoach.com
Email: hello@rebeccahayescoach.com